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Terms
and conditions
IMPORTANT –
READ CAREFULLY: YOUR USE OF THE CLIMATE CALLS WEBSITE
AND THE SERVICES IS CONDITIONED UPON YOUR COMPLIANCE
AND ACCEPTANCE OF THIS AGREEMENT.
This Agreement (the
“Agreement”) is between Climate Call, Inc.
or one of its affiliates providing Services hereunder
("Climate Call") and "you" ((i)
the individual or legal entity purchasing or opening
an account for Services under this Agreement ("Customer");
or as the case may be (ii) the individual accessing
or using the Services). Please read these this Agreement
carefully before installing, accessing, or otherwise
using the Services. By installing, accessing, or otherwise
using the Services you agree to be bound by this Agreement.
Please maintain a copy for your records. If you do not
agree with the terms of this Agreement, do not use the
Services.
Service Description.
These Terms and Conditions govern the purchase and use
of audio, video and web-based conferencing services,
any related standard and enhanced conferencing features
of Climate Call ("Climate Calls Services")
and third party suppliers (“Third Party Services”)
(the Climate Call Services and Third Party Services
are referred to collectively as the “Services”).
By ordering or using the Services, you agree to be bound
by these Terms and Conditions. Climate Call may alter,
expand, or reduce the features of the Services from
time to time. You shall provide all user information
necessary to enable Climate Call to create user profiles
for each user you wish to provide access to the Services.
Climate Call reserves the right to reclaim any dial-in
numbers provided for Services ("Dial-In Numbers")
if such Dial-In Numbers are "inactive" for
180 days. The term "inactive" is defined as
no usage on a specific number/service and no upcoming
reservations scheduled for such number/service.
Payments, Charges
and Taxes
Payments and Charges.
Each month, Climate Call will invoice Customer for the
total monthly cost of all Services. Payment will be
due thirty (30) days from date of invoice. Unpaid invoices
will be subject to a monthly service charge of 1.5%
of the outstanding balance or the maximum legally allowable
interest rate, whichever is lower. Customer must notify
Climate Call of any disputed charges within twenty (20)
days from the date of the invoice, otherwise Customer
will be deemed to agree to such charges and Climate
Call will not be subject to making adjustments to charges
or invoices. Unless, otherwise agreed upon by the parties
in writing: (1) Services are charged by multiplying
the number of minutes used in a month by Customer’s
per minute rate for all legs of all conferences; (2)
Customer hereby agrees to a 15% rate increase each year
without prior notice; and (3) rates are subject to change
at any time upon notice to Customer, and Customer hereby
acknowledges and agrees that notice may be provided
by Climate Call by listing the new rate on the relevant
invoice for Services rendered.
Unpaid Charges.
In the event charges due are not paid in full, for any
reason, within thirty (30) days from the Invoice date,
Climate Call shall have the right to suspend all or
any portion of the Services until such time as all charges
and applicable late fees have been paid. Following such
payment, Climate Call may reinstate Services only upon
satisfactory assurance of Customer's ability to pay
for Services, including modified payment terms such
as prepayment and weekly invoicing. Such suspension
shall not relieve Customer of any payment liability.
Taxes, Fees and Surcharges.
In addition to the rates for the Services, Customer
shall pay all applicable fees, duties, tolls, surcharges,
or governmental taxes (“Assessments”) now
or hereafter imposed that are attributable to the Services
and included on Customer's invoices and any reasonable
expense incurred by Climate Call relating to such Assessments.
License. Subject to your compliance
with the terms and conditions of this Agreement, Climate
Call hereby grants you a non-exclusive license during
the Term to use the Services. Except as specifically
set forth herein, Climate Call or its suppliers retain
all right, title, and interest, including all intellectual
property rights, relating to or embodied in the Services,
including without limitation all technology, software,
and copies relating to the Services. You agree not to
reverse engineer, decompile, disassemble, translate,
or attempt to learn the source code of the Services
or any software. Other than using the Services for conferences
or meetings in which Customer is an active participant,
you may not resell the Services or otherwise generate
income from the Services.
Responsibility For Your Account. You
are responsible for maintaining the confidentiality
of your account and owner numbers and necessary conference
codes, passwords and personal identification numbers
used in conjunction with the Services and for all uses
of the Services in association with your account whether
or not authorized by you. Climate Call does not sell
products or services for children. You will not allow
children under 18 to use the Services without the involvement
of a parent or guardian. You agree to immediately notify
Climate Call of any unauthorized use of your account
of which you become aware.
Responsibility for Communications.
You are the sole owner of content and is solely responsible
for the content of all conference communications (visual,
written or audible) using your account. You shall comply
with all laws while using the Services, shall not transmit
any communication that violates any law, court order,
or regulation, shall not violate any third party rights
in using the Services, and shall not use the Services
in any way that damages Climate Calls property or interferes
with or disrupts Climate Calls system or other users.
Although Climate Call is not responsible for any such
communications, Climate Call may suspend any such communications
of which Climate Call is made aware. You acknowledge
and agree that Climate Call does not control or monitor
your content nor guarantee the accuracy, integrity,
security or quality of such content. Use of conference
recording or taping any use of the Services by you may
subject you to laws or regulations and you are solely
responsible for and obligated to provide any required
notification to participants prior to commencement of
said conference.
Privacy. Climate Calls Privacy statement
governs your visit to Climate Calls Website and use
of the Services and may be found on Climate Calls website
at http://www.climatecall.co.uk/privacy.htm
Limited Warranty.
ALL SERVICES ARE PROVIDED "AS IS" AND "WITH
ALL FAULTS" AND WITHOUT ANY WARRANTY. YOU UNDERSTAND
AND AGREE THAT CLIMATE CALLS SERVICES AND THIS SITE
ARE PROVIDED "AS IS" AND "AS AVAILABLE".
CLIMATE CALL AND ITS SUPPLIERS EXPRESSLY DISCLAIM ALL
WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING
BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT.
CLIMATE CALL MAKES NO WARRANTY OR REPRESENTATION REGARDING
ANY INFORMATION, MATERIALS, GOODS OR SERVICES OBTAINED
THROUGH CLIMATE CALLS SERVICES OR WEBSITES, OR THAT
CLIMATE CALLS SERVICES WILL MEET ANY OF YOUR REQUIREMENTS,
OR BE UNITERRUPTED, TIMELY, SECURE OR ERROR FREE. USE
OF CLIMATE CALLS SERVICES AND WEBSITE ARE AT YOUR SOLE
RISK. CLIMATE CALL IS NOT LIABLE FOR ACTS OR OMISSIONS
OF OTHER SERVICE PROVIDERS, FOR INFORMATION OR CONTENT
OF COMMUNICATIONS, THIRD PARTY SERVICES, EQUIPMENT FAILURE
OR MODIFICATION, OR CAUSES BEYOND CLIMATE CALLS REASONABLE
CONTROL.
Limitation of Liability. TO THE MAXIMUM
EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL
CLIMATE CALL, OR ITS SUPPLIERS OR AFFILIATES, BE LIABLE
FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL
DAMAGES WHATSOEVER (INCLUDING WITHOUT LIMITATION, DAMAGE
FOR LOSS OF PROFITS, BUSINESS INTERRUPTION, LOSS OF
BUSINESS INFORMATION, OR ANY OTHER PECUNIARY LOSS) ARISING
OUT OF, OR RESULTING FROM THE SERVICES OR THIS AGREEMENT
WHETHER ARISING IN TORT (INCLUDING NEGLIGENCE, STRICT
LIABILITY OR PRODUCT LIABILITY), CONTRACT OR ANY OTHER
LEGAL THEORY, EVEN IF CLIMATE CALL HAS BEEN ADVISED
OF THE POSSIBILITY OF SUCH DAMAGES. EXCEPT FOR DAMAGES
THAT ARE REQUIRED BY LAW TO BE PAID, YOU AGREE THAT
ALL DAMAGES ARE EXCLUDED EXCEPT FOR THE DIRECT DAMAGES
THAT ARE ACTUALLY INCURRED BY YOU IN REASONABLE RELIANCE,
UP TO THE GREATER OF THE AMOUNT OF A REFUND OF THE PRICE
THAT YOU ACTUALLY PAID FOR THE SERVICES DURING THE SIX
(6) MONTHS IMMEDIATELY PRECEDING THE FILING OF SUCH
CLAIM REGARDLESS OF THE FORM OF ACTION OR CLAIM (E.G.,
CONTRACT, WARRANTY, TORT, STRICT LIABILITY, NEGLIGENCE,
FRAUD, OR OTHER LEGAL THEORY) OR ONE THOUSAND DOLLARS
(US$1,000).
Indemnification. You shall indemnify,
defend and hold Climate Call and its affiliates and
their officers, director, employees and suppliers (the
“Climate Call Indemnitees”) harmless from
any and all claims, actions, suits, proceedings, costs,
expenses, damages and liabilities, including reasonable
attorneys' fees, which arise out of or relate to your
use of the Services (including without limitation, any
person accessing the Services using your account), any
actual or alleged violation of this Agreement or applicable
law, or any actual or alleged infringement or violation
by you or any person accessing the Services using your
account of any intellectual property or privacy or other
right of any person or entity.
Confidentiality. Climate Call and you
agree to hold all Confidential Information of the other
party in strict confidence. Confidential Information
shall mean information that derives economic value,
actual or potential, from not being generally known
to, and not being readily ascertainable by proper means
by, other persons who can obtain economic value from
its disclosure or use and marked as Confidential ("Confidential
Information"). The parties agree that all Confidential
Information shall be disclosed only to those employees
or representatives on a need-to-know basis and who agree
to be bound by these confidentiality restrictions. This
confidentiality obligation shall not apply to any information
(i) independently developed by a party, (ii) generally
available to the public other than by a party's breach
of these Terms and Conditions, (iii) already known by
a party at time of disclosure to that party, or (iv)
rightfully received from a third party without restriction
on disclosure or an obligation of confidentiality running
directly or indirectly to the other party. Nothing shall
prevent or prohibit the receiving party from providing
access to Confidential Information as may be required
by law provided that the receiving party gives as much
notice as is reasonably practical and provides reasonable
assistance to the disclosing party in challenging or
modifying the disclosure so required by law.
Governmental Agencies. Use of the Services
by the United States Government or other governmental
agencies shall be as "restricted computer software"
or "limited rights data" as set forth in 48
CFR 52.227-14, or as "commercial computer software"
or "commercial computer software documentation"
under DFARS 252.227-7202, or under such other similar
applicable terms and conditions to prevent the transfer
of rights in and to the technology to the government
or such agency other than under normal commercial licensing
terms and conditions. Contractor/manufacturer is Unite,
Inc., 8420 W. Bryn Mawr Ave., Suite 400, Chicago, IL
60631.
Export and Import Control Laws and Regulations.
You acknowledge that the laws and regulations of the
United States restrict the export and re-export of commodities
and technical data of United States origin, including
the Services and any related software. Without limiting
the foregoing, you acknowledge that the Services and
any related software are or may be an "encryption
item" subject to controls under the Export Administration
Regulations promulgated by the U.S. Department of Commerce.
You agree not to export or re-export the Services or
any related software in any form in violation of the
export laws of the United States or any foreign jurisdiction.
Broadcast Services. If you use Climate
Call Fax, Email, or Outbound Broadcast services to send
your facsimile, email or outbound call messages (“Messages”)
to your clients or potential clients (the “Recipients”)
as a condition for using such broadcast services, you
represent and warrant that you has the legal right to
send all Messages to the Recipients (including obtaining
any required consents from the Recipients) and is in
compliance with all applicable laws including but not
limited to: for use to or from the United States, the
TCPA 47 USC 227; CANSPAM Pub. L. No. 108-187; and TSR
16 CFR 310; for use to or from Canada, laws issued by
the Canadian Radio-television and Telecommunications
Commission concerning telemarketing and unsolicited
faxes, Personal Information Protection and Electronic
Documents Act; and for use to or from UK the Privacy
and Electronic Communications Regulations 2003. You
further acknowledge that you are the sender of all Messages
and Climate Call is acting at your direction as the
broadcaster of the Messages. Climate Call does not provide
content and you shall be solely responsible for all
content of the Messages and for providing any list of
names, numbers or addresses for Client to utilize in
sending Messages. You shall indemnify, defend and hold
the Climate Call Indemnities harmless from any and all
claims, liability, penalty, fines, costs, expenses,
damages including reasonable attorneys’ fees arising
out of, connected with or resulting from Climate Call
sending the Messages to Recipients or any breach of
your obligations set forth in this Paragraph.
Enforceability/Waiver. If any part
of this Agreement is determined to be invalid or unenforceable,
then such invalid or unenforceable provision will be
deemed superseded by a valid, enforceable provision
that most closely matches the intent of the original
provision and the allocation of risks, and the remainder
of the Agreement will continue in effect. If any provision(s)
is found to be contrary to law, then such provision(s)
will be construed, as nearly as possible, to reflect
the intentions of the parties with the other provisions
remaining in full force and effect. Climate Calls failure
to exercise or enforce any right or provision of this
Agreement will not constitute a waiver of such right
or provision unless agreed to by Climate Call in a non-electronic
writing manually signed by a duly authorized officer
of Climate Call.
Miscellaneous. Except as otherwise
expressly provided herein, all remedies provided for
in this Agreement shall be cumulative and in addition
to and not in lieu of any other remedies available to
either party at law, in equity, or otherwise. You and
Climate Call are independent contractors, and no agency,
partnership, joint venture, employee-employer or franchisor-franchisee
relationship is intended or created by this Agreement.
The parties confirm that they wish to have this Agreement
written in English only. Les Parties aux présentes
confirment leur volonté que cette Convention
soit rédigée en langue anglaise seulement.
You authorize Climate Call monitoring including recording
of calls for the purposes of quality assurance and you
further consent to Climate Calls use of automatic dialing
equipment to contact you. Climate Calls performance
of the Services is subject to existing laws and legal
process, and nothing contained in this Agreement is
in derogation of Climate Calls right to comply with
governmental, court and law enforcement requests or
requirements relating to your use of Climate Calls Website,
the Services or information provided to or gathered
by Climate Call with respect to such use.
Governing Law; Exclusive Forum; Jurisdiction.
If you reside in Europe, the Middle East or Africa,
you consent to the exclusive jurisdiction and venue
of the courts sitting in London, England with respect
to any dispute, controversy or claim arising out of
or relating to this Agreement or any services provided
by Climate Call. If you reside in Asia, Australia, New
Zealand or the Indo – Pacific region, you irrevocably
agree and consent that any dispute, controversy or claim
arising out of or relating to this Agreement or any
services provided by Climate Call shall be settled by
arbitration in accordance with the UNCITRAL Arbitration
Rules provided that the appointing authority shall be
the Hong Kong International Arbitration Centre, the
place of arbitration shall be in Hong Kong at the HKIAC,
there shall be only one arbitrator and the language
to be used in the arbitral proceedings shall be English.
If you reside in a location other than as listed above,
you consent to the exclusive jurisdiction and venue
of the courts sitting in Douglas County, Nebraska, USA
with respect to any dispute, controversy or claim arising
out of or relating to this Agreement or any services
provided by Climate Call.
Regardless of Venue, this Agreement and all causes of
action related to this Agreement or the Services will
be governed by and construed in accordance with the
laws of the state of Nebraska, USA, without giving effect
to the conflict-of-laws principles thereof that would
require application of the laws of a different state
or jurisdiction.
You agree to service of process by mail directed to
your billing address. You waive all defenses including
but not limited to sovereign immunity, lack of personal
jurisdiction and forum non conveniens and expressly
waive any right to bring suit or have any action heard
in your local courts. You agree that any claim or cause
of action arising out of or related to this Agreement
must be commenced by you within one (1) year after the
cause of action arose.
Force Majeure. Climate Call will not
be responsible for failure of performance due to causes
beyond its reasonable control. Such causes include (without
limitation) acts of terrorism, wars, hostilities, revolutions,
riots, civil commotion, national emergency, fire, flood,
force of nature, explosion, embargo, accidents, acts
of God, labor disputes, action of any governmental agency,
a malfunction of a third party's telephone lines, equipment
or services which is necessary to provide the Services,
or stability or availability of the Internet, or portion
thereof.
Entire Agreement. The Agreement constitutes
the entire agreement between Climate Call and you with
respect to the Services and supersedes all other (prior
or contemporaneous) communications and proposals, whether
electronic, oral, or non-electronic, between Climate
Call and you regarding them. You agree that any terms
or conditions contained in any document, including but
not limited to a purchase order, acknowledgement, email,
or other document that you may now or later provide
to Climate Call, will have no effect and that this Agreement
is the only contract between Climate Call and you regarding
the Services and may only be amended as set forth herein.
The application of the United Nations Convention on
the International Sale of Goods is hereby expressly
excluded. A printed version of this Agreement and of
any notice given to you in electronic form will be admissible
in judicial or administrative proceedings based upon
or relating to this Agreement to the same extent and
subject to the same conditions as other business documents
and records originally generated and maintained in printed
form.
Modification. Climate Call may, at
any time, amend the provisions of this Agreement. Any
amendment proposed by you may only be accepted by Climate
Call in a non-electronic writing manually signed by
authorized representatives of the parties. Notwithstanding
anything in this Section to the contrary, if Climate
Call posts amended terms on the Site, such terms will
automatically become effective ten (10) days after they
are posted on the Site. By using the Services after
such revised terms are posted, you agree to be bound
by any such amended provisions. Therefore, you agree
to periodically visit the Site to examine the then-current
Agreement.
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